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Charities & non-profits · South Wales

IT support for charities and non-profits in South Wales: IT that stretches your funding further.

Charity money is donated money, and it should go on the cause rather than on IT. We offer registered charities discounted rates, donated and heavily discounted refurbished equipment, and advice that is honest about what you can skip.

Registered charitiesDiscounted rates
Refurbished kitDonated or discounted
IT health checkFree
AdviceNo sales pressure
Based inAberdare
Our commitment

We are a local family business, and this is our patch too.

The charities and community groups doing the work around the Cynon Valley are often running on donated laptops, volunteer goodwill and a budget that would not cover a fortnight of commercial IT support. We would rather help than pretend that is not the case.

So for registered charities and non-profits we do three things. We discount our rates. We donate or heavily discount graded refurbished laptops and PCs where we can, rather than sending working kit to be scrapped. And we give you a free IT health check and straight advice, including telling you when you do not need to spend anything at all.

We will also point you at the things you should be claiming yourself. Microsoft offers grants and heavily discounted licensing to eligible non-profits, and there is no reason for you to be paying commercial prices for licences you could be getting for a fraction of that. We will help you work out what you qualify for.

What's included

What we offer charities and non-profits.

  • Discounted support rates for registered charities and non-profit organisations
  • Donated or heavily discounted graded refurbished laptops, desktops and monitors where we have stock
  • A free IT health check and written recommendations, with no obligation and no sales pressure
  • Help identifying non-profit licensing and grant options you may be eligible for, including Microsoft
  • Microsoft 365 setup and administration, including shared mailboxes and volunteer accounts
  • Cyber security basics done properly: backups, endpoint protection and staff awareness
  • Data protection help, which matters if you hold beneficiary or service user records under UK GDPR
  • Repairs and refurbishment to keep existing kit going rather than replacing it unnecessarily
How it works

No lengthy application process.

Tell us who you are

Give us a ring or drop us an email with your charity number or a note about what your organisation does. There is no forty-page form and no committee to wait on.

We look at what you have

A free health check on the kit and systems you are already running. Very often the answer is that some of it is fine and only one or two things actually need addressing.

We tell you honestly

What needs spending on, what can wait, what you might get donated or discounted, and what you could be getting free through non-profit licensing schemes. Then it is your call.

Frequently asked

Charity IT questions, answered.

Yes. We offer discounted rates to registered charities and non-profit organisations. Ring us with your charity number or a description of what your organisation does and we will quote on that basis from the start rather than making you ask.

Where we have suitable stock, yes. We donate or heavily discount graded refurbished laptops, desktops and monitors to charities and community groups rather than seeing working equipment scrapped. Availability depends on what has come through, so it is worth asking.

Yes. The free IT health check costs you nothing and often the outcome is that most of your setup is fine. We would rather tell you that than sell you something you do not need. We can also point you at non-profit licensing and grant schemes you may be eligible for.

We can help you work out what you may be eligible for. Microsoft offers grants and heavily discounted licensing to qualifying non-profits, and many small charities are paying commercial prices simply because nobody told them. As a Microsoft Partner we can help you get set up correctly.

Get in touch and tell us what you do. Community groups, volunteer organisations and social enterprises are often in the same position as small charities, and we will do what we sensibly can.

Tell us about your charity.

A quick call costs nothing and there is no obligation. We will tell you honestly what needs doing, what does not, and what we can discount or donate.

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